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Market Scan: ERP and CRM software market in Europe
The report shows the value of Europe's ERP and CRM software market, its product segments, the main vendors and how they compete. It also describes who uses these systems and how EU funds, regulation and new technologies affect company digitalisation.
What the scan covers
The ERP and CRM market in Europe is shaped by the digitalisation of business, EU funding, new regulation and the growth of AI, process automation and cloud computing. The report brings together data on market size, vendors and users, and shows how business needs and competition between vendors are changing.
Who will find it useful
ERP and CRM vendors and integrators
Check the size and structure of the market and the forecasts for specific solutions before you plan your offer.
SMEs and large companies
See which deployment models are available and how to match IT tools to your own business processes.
Investors and IT analysts
Assess the opportunities and risks linked to company digitalisation, competition between vendors and new technologies.
Public institutions and industry bodies
Get an overview of how EU funds are used and how data and cybersecurity rules apply to the digital sector.
Sources and methodology
The report draws on official statistics, industry publications and company information, which our analysts collected, checked and wrote up. The full methodology and list of sources are included in the report.
Free review of the wider software market
Our free review "Software market analysis" covers the software market as a whole. It shows the market's size and main trends, which gives you wider context for the ERP and CRM figures in the scan.