Newsletter terms
The rules for signing up to the MarketHub newsletter, for the digital materials we provide to subscribers and for unsubscribing. This is an English version of our Polish newsletter terms. If the two versions differ, the Polish version prevails.
MarketHub sp. z o.o., ul. Fredry 2/6, 30-605 Kraków, Poland, entered in the Register of Entrepreneurs of the National Court Register (KRS) by the District Court for Kraków-Śródmieście in Kraków, 11th Commercial Division of the KRS, under number 0001154223, tax ID (NIP) 6793321959, REGON 540859572.
Questions about these terms: marketing@markethub.pl.
Contents
1. General provisions 2. Definitions 3. Signing up and materials for subscribers 4. Paid access to digital content 5. Technical requirements 6. Personal data in the newsletter 7. Cookies 8. Copyright 9. Complaints 10. Your obligations 11. Changes to these terms1. General provisions
1. These terms set out the rules for the newsletter service and for the digital content (such as e-books, reports, recordings and access to online training) and digital services provided through it.
2. The newsletter is run, and the content is provided, by MarketHub sp. z o.o. ("we"). We are also the controller of subscribers' personal data.
3. These terms apply to all subscribers: consumers, sole traders with consumer rights under Polish law and other businesses.
4. If you do not want to give us your data, you can buy access to the digital content instead. Paid access is described in section 4 and in the Shop terms (in Polish).
2. Definitions
3. Signing up and materials for subscribers
1. The newsletter contains articles and guides on market research, news about new posts, reports and videos, and commercial information about our services and products.
2. You sign up by filling in a sign-up form on our site (in the page content, in a pop-up or on a separate sign-up page) and accepting the Privacy policy.
3. If we send you a message asking you to confirm your email address (double opt-in), the subscription starts only after you click the link.
4. With some forms we offer a gift for signing up, in the form of digital content or a digital service. The gift is always described next to the form. Not every sign-up comes with a gift.
5. We send the gift to the email address given at sign-up, as a download link or access instructions.
6. Confirming the sign-up concludes a contract for the supply of the newsletter and, where the sign-up comes with a gift, also a contract for the supply of the digital content or service.
7. The contract is concluded for an indefinite period. You can end it at any time by unsubscribing.
8. As a consumer or a sole trader with consumer rights, you can withdraw from the contract within 14 days of concluding it without giving a reason. Just unsubscribe or write to marketing@markethub.pl.
4. Paid access to digital content
1. If you do not want to sign up to the newsletter, you can get the digital content or service offered as a gift for a price of PLN 99.99 gross (VAT included).
2. You can buy access in our online shop or order it by writing to marketing@markethub.pl.
3. For email orders, we will reply with the Shop terms, the information required by consumer law and the GDPR, and payment details. The contract is concluded once you accept the terms in your email reply.
4. Once the payment is received, we will promptly send you a link to the content or access instructions for the service, together with an invoice.
5. Technical requirements
To use the newsletter and digital materials you need:
6. Personal data in the newsletter
1. We process the email address given in the sign-up form to send the newsletter, on the basis of your consent (Art. 6(1)(a) GDPR).
2. The data is stored by our newsletter provider, MailerLite Limited, based in Ireland, with which we have a data processing agreement. The data is stored in the European Economic Area. If a MailerLite subcontractor processes it outside the EEA, this is based on a European Commission adequacy decision or on standard contractual clauses approved by the Commission.
3. You receive the newsletter until you unsubscribe or we stop sending it. If you do not open any message for 12 months, we may remove you from the list.
4. You can unsubscribe using the "Unsubscribe" link in every message or by writing to marketing@markethub.pl.
5. After you unsubscribe or withdraw consent, we keep a record of the subscription only as far as needed to show that the mailing was lawful and to defend against claims (Art. 6(1)(f) GDPR). You can object to this by writing to us.
6. The mailing system collects statistics such as email opens and link clicks. We may use them to match content to your interests. We do not make automated decisions about you that have legal effects.
7. If you consent to marketing cookies, your email address may be passed to Meta in encrypted (hashed) form to create an advertising audience.
8. You have all the rights described in the Privacy policy: access, rectification, erasure, restriction of processing, data portability, objection, withdrawal of consent and a complaint to the President of the Personal Data Protection Office (UODO).
7. Cookies
The Privacy policy explains how we use cookies, Google Analytics and Meta Pixel. We only set analytics and marketing cookies with your consent.
If we embed a YouTube or Vimeo video in the newsletter or on the site, playing it may store cookies from Google LLC or Vimeo, Inc.
8. Copyright
1. The content provided in the newsletter and as gifts is our own work and is protected by copyright.
2. You may use it for your own purposes. Further distribution requires our consent.
3. The materials are educational and do not replace individual expert advice.
9. Complaints
1. Send complaints about the newsletter or the digital content and services to marketing@markethub.pl. Describe the problem and give the email address you used to sign up.
2. We will reply by email within 14 days of receiving the complaint.
3. Consumers may use out-of-court dispute resolution, for example a permanent consumer arbitration court, the provincial Trade Inspection inspector or a district (municipal) consumer ombudsman in Poland. More information (in Polish) is available at prawakonsumenta.uokik.gov.pl.
10. Your obligations
When using the newsletter and the site:
11. Changes to these terms
1. We may change these terms for important reasons: changes in the law or decisions of authorities, new services or changes to their scope, changes in technical conditions, organisational changes in our company or to correct editorial errors.
2. We will tell you about a change by email. The change takes effect 14 days after that notice. If you do not agree with it, you can unsubscribe.
3. Matters not covered here are governed by Polish law, in particular the Civil Code, the Consumer Rights Act and the Act on Providing Services by Electronic Means.
Questions about the newsletter?
Write to us. We usually reply within one working day.
marketing@markethub.pl